578 Privacy Policy

1. Introduction

578 ("we," "us," or "our") is committed to protecting the privacy and security of every player on our platform. This Privacy Policy explains what personal data we collect from you, how we use it, who we may share it with, and what rights you have regarding your information.

This policy applies to all personal data collected through your use of 578.lt, whether you are browsing the platform, registering an account, making a deposit, or contacting our support team. It also covers data collected through our mobile-accessible platform and any communications we send you.

We take a straightforward approach: collect only what we need, use it only for legitimate purposes, and protect it with appropriate security measures. We do not sell your personal data to third parties.

2. Data We Collect

We collect personal data directly from you when you register and use your account, and automatically when you interact with our platform. The main categories are:

• Registration information: Your full name, date of birth, email address, and mobile number, provided when you create your 578 account.
• Identity verification (KYC): Government-issued identification, proof of address, and related documents we may request to verify your identity before enabling certain account features.
• Financial and transaction data: Records of your deposits, account balance history, wagering activity, and the payment methods you use. We do not store full payment card numbers on our systems.
• Technical data: Your IP address, browser type, device information, and session data collected automatically when you access the platform. This helps us maintain security, detect fraud, and improve the platform experience.
• Communications data: Messages you send to our support team and records of communications we send to you, including account notifications and security alerts.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• Account management: To create and maintain your 578 account, verify your identity, process your deposits, and manage your gaming activity.
• Platform security: To detect and prevent fraud, unauthorised access, collusion, and other prohibited activity on the platform.
• Legal and regulatory compliance: To meet obligations such as age verification, identity checks, and reporting requirements applicable under Philippine law.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your account.
• Platform improvement: To analyse how the platform is used and make improvements to game performance, navigation, and the overall player experience.
• Responsible gaming: To monitor gaming patterns and apply responsible gaming tools, such as deposit limits and session reminders, where appropriate.
• Communications: To send you account notifications, security alerts, and — where you have opted in — updates about promotions or platform features.

We process your data on the basis of contract performance (running your account), legal obligation (compliance requirements), legitimate interests (platform security and improvement), and — where applicable — your consent (marketing communications).

4. Sharing Your Data

578 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data with the following categories of recipients only where necessary:

• Payment service providers: To process your deposits and facilitate financial transactions. These providers are bound by their own privacy and security obligations.
• Identity verification services: Third-party KYC providers we use to verify documents and confirm your identity during the account verification process.
• Technology and infrastructure partners: Service providers who support our platform operations, such as cloud hosting and cybersecurity services. These partners operate under strict data processing agreements.
• Legal and regulatory authorities: Where required by Philippine law or a lawful order, we may be obligated to disclose account information to relevant government bodies or law enforcement. We will only do so to the extent legally required.
• Business transfers: In the event of a corporate restructuring, merger, or acquisition, your data may be transferred as part of that transaction. You would be notified of any material change to data controller responsibility.

In all cases where we share data with third parties, we take steps to ensure appropriate data protection safeguards are in place.

5. Cookies

578 uses cookies and similar tracking technologies to operate the platform effectively. Cookies are small files stored on your device that help us remember your session, keep you logged in securely, and understand how you use the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These manage your login session, security tokens, and basic navigation. You cannot opt out of these without affecting platform functionality.
• Analytics cookies: Help us understand which pages are visited most frequently and how players move through the platform. This data is aggregated and does not identify individual users.
• Preference cookies: Remember your settings and preferences, such as language or display options, across sessions.

You can control non-essential cookies through your browser settings. Disabling certain cookies may affect your experience on the platform but will not prevent you from accessing your account.

6. Data Retention

We retain your personal data for as long as your 578 account is active, and for a reasonable period after account closure to meet our legal and regulatory obligations. The specific retention period may vary depending on the type of data and the applicable legal requirement.

Financial transaction records and KYC documents are typically retained for a minimum period as required under applicable Philippine anti-money laundering and gaming regulations. After the required retention period, data is securely deleted or anonymised.

If you request account closure, we will begin the process of removing your personal data subject to any legal hold requirements that prevent immediate deletion.

7. Security Measures

The security of your personal data is a priority for 578. We have put in place a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:

• SSL/TLS encryption on all data transmitted between your device and our platform
• OTP-based verification for account login and sensitive account actions
• Secure, access-controlled server infrastructure with monitoring
• Regular security assessments and vulnerability testing
• Staff access to personal data limited to those with a legitimate operational need

While we take every reasonable precaution, no system is completely immune to risk. You play an important role in your own account security — use a strong unique password, never share your OTP with anyone, and contact support immediately if you notice suspicious activity on your account.

8. Your Rights

As a 578 account holder, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct any inaccurate or incomplete personal data we hold.
• Right to erasure: You can request deletion of your personal data where we no longer have a legal basis to hold it, subject to any regulatory retention obligations.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a concern is being resolved.
• Right to object: You can object to the use of your data for direct marketing at any time. Simply contact our support team or use the unsubscribe option in any marketing communication.
• Right to data portability: Where technically feasible, you can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, contact our support team through the details in the footer of this page. We will respond to your request within a reasonable timeframe, typically within 30 days. We may need to verify your identity before processing the request.

9. Minors

578 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account, we will close the account immediately and delete associated personal data.

If you believe a minor has accessed or registered on 578, please contact our support team so we can investigate and take appropriate action.

10. Changes to This Policy

578 may update this Privacy Policy from time to time to reflect changes in how we operate or to comply with updated legal requirements. When we make changes, the "Last updated" date at the top of this page will be revised.

For material changes that significantly affect how we handle your personal data, we will notify you via your registered email address or through a prominent notice on the platform. Your continued use of 578 after any update is published constitutes acceptance of the revised policy.

We encourage you to review this page periodically so you stay informed about how your data is being handled.

11. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, our support team is available 24/7.

You can reach us through the contact details shown in the footer of this page. For questions related to your account terms, visit our Terms & Conditions page. For responsible gaming support, visit our Responsible Gaming page.